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Shakalaka operates on a two-step payment process.

Unlike typical e-commerce platforms that hold inventory and ship immediately after payment, Shakalaka requires an initial partial payment to request stock from the brand. After actual stock confirmation and inspection, the final amount is settled based on the items available for shipment and the applicable shipping costs.

This approach ensures timely access to inventory in Korea’s fast-moving wholesale market and avoids unnecessary charges for out-of-stock items, allowing purchases to be made in the most cost-efficient way.

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Order Flow **

Process Description
01 Sign up Create your account on the SHAKALAKA platform to access our collections and services.
02 Membership (Optional) Subscribe to the CLUB Membership or purchase a BIZ PLAN for additional benefits.
03 Shop Browse through various categories and select products that fit your brand’s needs.
04 Initial Payment (1st payment) Make an initial payment of 30% of the total product cost to secure your order.
05 Stock Confirmation Our team verifies the requested items’ stock with the supplier, including inventory status, availability, expected restock dates, and shipping feasibility.
06 Inspection Our team conduct quality inspection of received items before shipment and repackage if necessary. If any defects or issues are found, the customer will be notified before proceeding.
07 Final Payment (2nd payment) Based on the items available for shipment, issue the final invoice reflecting the remaining balance after the initial payment, adjusted shipping fees, and any additional costs, and complete the payment.
08 Shipment Securely pack the products and dispatch them via a trusted international logistics partner.
09 Delivery After customs clearance, deliver the items to the designated address.

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Before you order

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To the Top / Back To User Guide

👉🏻 Service Overview

👉🏻 Membership & Plan

👉🏻 ****FAQ

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